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Track your delayed bag

Type the reference from your baggage report and go straight to your airline's official tracking page.

Find your tracking page

Your reference stays in your browser. We never see it or send it anywhere.

Where to find your reference

When you report a missing bag at the airport, the baggage desk gives you a Property Irregularity Report (PIR) with a file reference. It starts with the airport code and the airline code, for example ATHA312345 for an Aegean file opened in Athens.

Left the airport without one? Report the bag to your airline today, online or by phone, and ask for the file reference. You need it for tracking and for any claim.

Tracking pages for 106 airlines flying to Greece

While you wait

  1. Give your current address. Moved to another hotel or island? Update the delivery address in the tracker or with the airline straight away. Airlines usually deliver a delayed bag to you at their cost.
  2. Keep your receipts. Buy only what you need until the bag arrives, and keep every receipt. Most airlines pay back reasonable essentials.
  3. No update after a few days? Call the airline's baggage line with your reference and ask where the bag was last scanned.
  4. Still missing after 21 days? The bag counts as lost. Claim for it in writing with your reference, the list of contents and your receipts.

Claim deadlines

Damaged bag
In writing within 7 days of getting the bag back.
Delayed bag
In writing within 21 days of getting the bag back.
Lost bag
Claim once 21 days have passed since it should have arrived.

These are the Montreal Convention limits most airlines follow. Your airline's page may give its own steps.

When the airline can't bring it to you

Airlines deliver delayed bags themselves. A luggage service helps when the airline won't deliver to where you are now, or when the bag reached a hotel you have already left. Ask a luggage service we recommend.

We recommend services we think are useful; some may pay us a fee if you book. Prices and terms are set by the service, so check them before you book.