Where did you leave it?
Pick the one that matches. Each opens the steps for that case.
Left on the planeWho has it: Ryanair lost & found
Contact Ryanair as soon as you can. Crew and ground staff pass anything found on board to the airline, and later to the airport's lost property office. Pick your airport to see who to call there.
Which airport?
- ATHAthens
- CHQChania
- CFUCorfu
- HERHeraklion
- EFLKefalonia
- KGSKos
- JMKMykonos
- PVKPreveza
- RHORhodes
- JTRSantorini
- JSISkiathos
- SKGThessaloniki
- ZTHZakynthos
Checked bag missing, late or damagedWho has it: the Ryanair baggage desk
- Before you leave baggage reclaim, report it at the baggage desk and get a Property Irregularity Report (PIR) with a reference number.
- Track the bag online with that reference. Give a delivery address and phone number in Greece.
- Keep receipts for essentials you buy while you wait, and claim in writing before the deadline.
Have a file reference? Find your tracker →
Bag found but you have already left? Get it deliveredAlready handed to the airportWho has it: airport lost property
The airport's lost property office keeps it. You, or someone with your signed authorisation and a copy of your ID, collect it in person. Pick your airport for the office details.
Which airport?
Claim deadlines
- Damaged bag
- Report at arrival airport; claim within 7 days from the date of damage
- Lost bag
- Documented claim no later than 21 days from the date the baggage was placed at your disposal
- Delayed bag
- 21 days from the date it was possible to get the baggage (Irish terms 15.1.2)
- Overall time limit
- Any claim within 2 years from arrival
- Claims cannot be processed without a PIR issued at the arrival airport.
- Stated processing - damaged/delayed within 15 working days; lost within 28 working days after tracing.
Bag found? Get it delivered
Once the airline or airport has your bag, a luggage service we recommend can ship it to you, in Greece or abroad.
Ships suitcases and boxes door to door. Collects from an address in Greece and delivers within Greece and to most countries.
We recommend services we think are useful; some may pay us a fee if you book. Prices and terms are set by the service, so check them before you book.
Helpful guides
- Delayed, lost or damaged baggage after a flight to GreeceWhat to do at the airport, the deadlines that matter, and how much airlines must pay, under the Montreal Convention.
- Too much luggage flying home from Greece?Check your allowance, what extra bags usually cost, and cheaper ways to get heavy bags and souvenirs home.
Too much luggage? Send the extra bag ahead
- Ask a courier we recommend to collect it in Greece
- It goes to your home address, in Greece or worldwide
- They handle the packing, labels and customs paperwork
Luggage service we recommend
Send My BagWe recommend4.529,774 Trustpilot reviewsShips suitcases and boxes door to door. Collects from an address in Greece and delivers within Greece and to most countries.
Prices are set by the courier; ask before you book
Ryanair baggage allowance and extra-bag fees
- Cabin bag
- Free personal item under the seat, 40x30x20 cm. Paid: Priority adds a 10 kg cabin bag up to 55x40x20 cm. A cabin bag taken at the gate without a booking costs extra
- Checked bag
- Checked bags of 10 kg and 20 kg are bought per flight; prices vary by route and date
- Usual cost of extra / overweight bags
- Excess weight is charged per kg; adding bags at the airport costs more than online
- Sports equipment
- Bicycles travel in a box or bag for a fee, lower online than at the airport. Ryanair's site calls golf clubs, bicycles, skis and snowboards 'inherently unsuitable' for fast turnarounds
Approximate prices. Fees change and depend on route and fare — always check before you fly: Ryanair baggage rules
- Add a bag or extra weight online before the flight — airlines usually charge more at the airport desk.
- Wear your heaviest shoes and jacket on the plane and move dense items into your cabin bag (within its weight limit).
- Bought olive oil, wine or other heavy souvenirs? Ship them separately and check customs rules first. Get it to you →