This notice explains how Lost and Found Guide handles personal data. We process personal data in line with the EU General Data Protection Regulation (GDPR) and only for the purposes described here.
What we collect
You can use this site without giving us any personal data. If you send us a request or contact us, we use the details you provide to handle it. Like any website, the site and its hosting provider process technical data, such as your IP address, to deliver the pages, keep them secure and understand how the site is used overall.
Who receives it
We share personal data only where it is needed for the purpose you asked for, for example with a service you ask us to put you in touch with, or with providers that host and run the site for us. We do not sell personal data.
Legal basis
Your consent, where we ask for it, and otherwise our legitimate interest in running, improving and protecting the site (GDPR Art. 6(1)(a) and (f)). You can withdraw your consent at any time; this does not affect what was done before.
How long we keep it
Only as long as needed for the purpose it was collected for, or as long as the law requires.
Measuring visits
We use Google Tag Manager to load Google Analytics, so we can see how the site is used. Analytics cookies are set only if you accept them in the cookie banner. Until then, or if you decline, Google receives only signals without cookies (Google Consent Mode), which it may use for aggregated, modelled reports. When analytics runs, Google receives technical data about your visit, such as the pages you view, your device and browser, and your approximate location, and may process it outside the EU. Your choice is stored in your browser (not in a cookie), and you can change it at any time with “Cookie settings” at the bottom of every page.
Maps and other sites
Maps load only when you open them, and the map provider then receives the usual browser data. Links to other sites, such as official offices and services we recommend, are covered by those sites' own privacy policies.
Your rights
Under the GDPR you can ask to access, correct or delete your personal data, to restrict or object to its use, and to receive a copy of it. You can also complain to the data protection authority in the EU country where you live.
Changes
We may update this notice from time to time. The current version is always on this page.