Who has your item?
Pick where you lost it. Each one tells you who to contact, what to do now and what happens next.
In an airport terminalAirport lost property
Do this now
- Contact the airport's lost property office (usually run by the police).Call
- Report the loss at a police station and ask for the written report (you'll need it for insurance).In personForm
Full checklist: what to have ready and what to ask
Found? Get it deliveredOn the planeYour airline
Do this now
- Items left on the plane are kept by the airline: use its lost-item form or the baggage desk.FormTakes time
Full checklist: what to have ready and what to ask
Found? Get it deliveredMy checked bag didn't arrive or is damagedYour airline
Do this now
- Before leaving baggage reclaim, report it at the baggage desk and get a Property Irregularity Report (PIR) reference.Form
Full checklist: what to have ready and what to ask
Found? Get it deliveredLost & found contact
+30 210 3530515- Hours: Daily, 24 hours
- Desk: Lost Property Office operated by the Hellenic Police, Arrivals Level, across Exit 3
Covers items lost in the terminal areas. Lost or damaged checked baggage and items left on board are handled by the Lost & Found office of the airline you travelled with (via its ground handler).
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Nobody answering?
Some offices don't list one clear number to reach them, so we collected the other numbers we found for them on airport, airline and guide websites. Try them one after the other.
- Aegean Airlines (self-handling)Lost and Found department, Athens International Airport (Aegean: call from the sixth day after the report)
Did you know?
Aegean starts reimbursement if a bag is not found in 45 days. Aegean's process moves to reimbursement after 45 days untraced. Gather proof of contents and value from the start in case you need it.
Nearest help
Left something at the airport? Get it delivered
For a bag, a luggage service we recommend can ship it to you; for anything else, a courier we recommend. In Greece or abroad.
Ships suitcases and boxes door to door. Collects from an address in Greece and delivers within Greece and to most countries.
Family-run Athens courier since 1988. Sends parcels within Greece and abroad, helps with customs clearance, and can store extra bags for travellers and deliver them later. Ask for a price on their website.
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More about this airport
Airport at a glance
- Lost property office
- Lost Property Office run by the Hellenic Police, Arrivals Level across Exit 3, open daily 24 hours. Phone +30 210 3530515. Airport Information Services +30 210 3530000 (24 hours) connects to the same centre. Luggage lost on a flight: contact the airline's lost and found.
- Left luggage
- Left luggage desk, arrivals level (floor 0, near exit 1); open 24 hours. Small bags from about 7 EUR for up to 6 hours; larger bags cost more and rates rise with duration.
- Getting to town
- Metro Line 3 to Syntagma about 40 minutes (airport fare about 9-10 EUR; standard city tickets are not valid on the airport section). Bus X95 to Syntagma, 24 hours, about 60 minutes, 5.50 EUR. Bus X96 to Piraeus about 90 minutes. Suburban railway (Proastiakos) to Larissis Station about 45 minutes. Taxi flat rate about 35-40 EUR by day, about 50-55 EUR at night.
- Airport buses depart from the arrivals level and drop off at the departures level.
Checked bag missing, late or damaged
Checked bags are the airline's responsibility. Report it at the baggage desk before you leave the hall and keep the reference. At most Greek airports a ground handling company runs the baggage desk on the airline's behalf.
Airlines flying here: AEGEAN Airlines, Air France, British Airways, easyJet, Emirates, Eurowings, Jet2.com, KLM, Lufthansa, Olympic Air (AEGEAN group), Ryanair, SKY express, Volotea, Wizz Air
What other travellers advise
What other travellers advise
- Aegean: call Athens lost and found after day five. Aegean says that from the sixth day after the report you should contact its Athens lost and found line. Keep your file number ready.
- Terminal losses go to the airport police lost property office. At Athens airport, items lost in the terminal are handled by a Hellenic Police office on the arrivals level opposite Exit 3, open around the clock.
- For missed connections, ask who is tracing in Athens. One thread describes bags misrouted on a connection that were finally found by the Athens baggage staff. Ask the desk which office holds the trace and get a direct contact.
- Left something on the plane: contact the airline first. The airport says items left on board are the airline's responsibility. Contact that airline's lost and found with flight number and seat.
- Check the airport's own lost and found before paying a retrieval service. Reviewers of paid retrieval services say some items turned up on the airport's own page after a search fee was paid. Contact the airport office first.