Who has your item?
Pick where you lost it. Each one tells you who to contact, what to do now and what happens next.
In town, on a beach, in a shop or restaurantThe local or Tourist Police
Do this now
- Report it to the Tourist Police (1571) or the local police station.CallIn person
Full checklist: what to have ready and what to ask
Found? Get it deliveredAt my hotel or rentalThe hotel or booking platform
Do this now
- Call or email the hotel reception with your room number and dates.Call
- Booked through an app or booking site? Message the host there so there is a record.Form
Full checklist: what to have ready and what to ask
Found? Get it deliveredIn a taxi or ride-hailing carThe taxi company or ride app
Do this now
- Ride app: use the trip in your history to contact the driver. Street taxi: call the taxi company with the time and route.Call
- Report the loss at a police station and ask for the written report (you'll need it for insurance).In personForm
Full checklist: what to have ready and what to ask
Found? Get it deliveredLost & found contact
+30 2810 274046- Desk: Tourist Police of Heraklion (New Alikarnassos)
Report the loss at the local police station in Hersonissos or to the Tourist Police of Heraklion, and ask for a written report. Tourist Police: 1571; emergency: 112.
The Tourist Police office is at Agiou Artemiou 1, New Alikarnassos, in Heraklion city.
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Nearest help
Found it and need it delivered?
- Confirm they have it Get its reference number and ask what they need: usually a copy of your ID and a signed authorisation.
- Collected and boxed Couriers can refuse an unboxed suitcase. A service we recommend can collect and pack it.
- Delivered to your door To your hotel, anywhere in Greece, or home abroad.
Family-run Athens courier since 1988. Sends parcels within Greece and abroad, helps with customs clearance, and can store extra bags for travellers and deliver them later. Ask for a price on their website.
We recommend services we think are useful; some may pay us a fee if you book. Prices and terms are set by the service, so check them before you book.