Who has your item?
Pick where you lost it. Each one tells you who to contact, what to do now and what happens next.
On a metro, bus or trainThe operator's lost property
Do this now
- Contact the operator's lost property office with the line, time and direction.CallIn person
- Report the loss at a police station and ask for the written report (you'll need it for insurance).In personForm
Full checklist: what to have ready and what to ask
Found? Get it deliveredLost & found contact
+30 2810 246538- Desk: Lost baggage (company warehouse)
- info@ktelherlas.gr
Call the warehouse line with the route, date and time. If a bag is not found, the company page says a claim for loss can be filed at its offices (compensation up to €100).
Show map
Map by Google. Opening it loads Google Maps. Open in Google Maps
Found it and need it delivered?
- Confirm they have it Get its reference number and ask what they need: usually a copy of your ID and a signed authorisation.
- Collected and boxed Couriers can refuse an unboxed suitcase. A service we recommend can collect and pack it.
- Delivered to your door To your hotel, anywhere in Greece, or home abroad.
Family-run Athens courier since 1988. Sends parcels within Greece and abroad, helps with customs clearance, and can store extra bags for travellers and deliver them later. Ask for a price on their website.
We recommend services we think are useful; some may pay us a fee if you book. Prices and terms are set by the service, so check them before you book.
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What other travellers advise
What other travellers advise
- Keep valuables with you on Greek ferries. Luggage is often stacked in open racks near the entrance on busy ferries. Keep passport, phone and medicine on you.
- Photograph the driver ID or receipt at the start of the ride. A traveller tip repeated in forums is to photograph the driver's ID and plate shown in the cab. It makes any later report far easier.
- For app rides, use trip history to contact the driver. With ride-hailing apps, open the trip and use the lost-item option so the app connects you with the driver. Do this the same day.
- Note taxi number, time and route as soon as you notice. Greek press advice for items left in a taxi is to collect the taxi number, date, time, and pickup and drop-off points, then contact the company.