- Block the card now. The fastest way is your bank’s app. If you can’t, call the number on the back of another card from the same bank, or the card network numbers below.
- Report theft to the police if the card was stolen. Your bank or travel insurer may ask for the police report.
- Get money. Ask your bank for an emergency card or cash. If that is too slow, someone at home can send money through Western Union or MoneyGram — you collect it in Greece with ID.
- Lost your passport too? Get the police report and embassy document first; money transfer agents need ID.
The network numbers below come from published lists and can change. The number on your card or in your bank’s app always wins.
American Express — lost or stolen card
Call the number printed on the back of your card or shown in the Amex app; you can also freeze the card in the app. American Express publishes no current lost-card number for Greece, and its service-centre list gives numbers by the country where your card was issued.
Mastercard — lost or stolen card
Phone: 00800 11 887 0303
Phone: +1 636 722 7111
Call Mastercard Global Service from Greece to report the card lost or stolen, or the collect number if the toll-free line does not connect. Check the number against the back of your card or your issuer's app.
MoneyGram — emergency cash pickup in Greece
Pickup in Greece is at agent locations and needs the recipient's ID. MoneyGram does not publish a fixed fee schedule, so fees vary by route. Ask the agent which ID they accept if yours is lost.
Visa — lost or stolen card
Phone: 00800 11 638 0304
Phone: +1 303 967 1096
Call the Visa number from Greece, or the collect number if the toll-free line does not connect, to report the card lost or stolen and request emergency services. Your card issuer's own number is on the back of your card and in your banking app.
Western Union — emergency cash pickup in Greece
A friend or relative sends money from an agent or online. The sender pays the amount plus fees and gets a tracking number (MTCN). In Greece you complete a receive form at an agent and show identification, and only the named recipient with ID can collect. If your passport is lost, get a police report and a replacement or emergency travel document from your embassy first, and ask the agent which ID they accept. Limits depend on the sender's country.
Updated 14 October 2026
Found it and need it delivered?
Once the office has your item, ask a courier we recommend to get it to you, in Greece or abroad.
Family-run Athens courier since 1988. Sends parcels within Greece and abroad, helps with customs clearance, and can store extra bags for travellers and deliver them later. Ask for a price on their website.
We recommend services we think are useful; some may pay us a fee if you book. Prices and terms are set by the service, so check them before you book.