Who has your item?
Pick where you lost it. Each one tells you who to contact, what to do now and what happens next.
I lost my passportThe police, then your embassy
Do this now
- Report the loss at a police station and ask for the written report (you'll need it for insurance).In personForm
- Contact your embassy or consulate for an emergency travel document.In personForm
Consular help
- Hours: Consular services by appointment only; the 24/7 contact centre can be reached at any time.
A lost or stolen passport or ID card is replaced with an emergency travel document. Email the Athens embassy (ath-ca@minbuza.nl) with attached documents, a reachable phone number, exact travel itinerary and current location. The embassy usually responds within 3 business days. Cloud-storage links cannot be opened.
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Nobody answering?
Some offices don't list one clear number to reach them, so we collected the other numbers we found for them on airport, airline and guide websites. Try them one after the other.
- Emergency line
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What other travellers advise
What other travellers advise
- Lost passport: report to the police first. Embassy guidance puts a police report as step one, and it is usually required for the replacement. Ask for the original written copy.
- Leave buffer before your flight home. Getting a replacement can take days, so you may need to change your flight. Check your insurance for rebooking cover and tell the airline early.
- Then contact your embassy about an emergency travel document. Expect to bring the police report, passport photos, proof of onward travel, and ID evidence. Embassies often limit out-of-hours service to genuine emergencies.