Who has your item?
Pick where you lost it. Each one tells you who to contact, what to do now and what happens next.
I lost my passportThe police, then your embassy
Do this now
- Report the loss at a police station and ask for the written report (you'll need it for insurance).In personForm
- Contact your embassy or consulate for an emergency travel document.In personForm
Consular help
File a police report of the loss or theft, then go to the embassy (appointment required, arranged by email) for a one-time travel certificate for the return to Israel. Bring two 5x5 cm passport photos, a photocopy of your passport or other ID, the police confirmation and 38 euros. Outside working days send a WhatsApp message to the emergency number. Greek border police require police confirmation of the loss.
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Some offices don't list one clear number to reach them, so we collected the other numbers we found for them on airport, airline and guide websites. Try them one after the other.
- Emergency line
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What other travellers advise
What other travellers advise
- Lost passport: report to the police first. Embassy guidance puts a police report as step one, and it is usually required for the replacement. Ask for the original written copy.
- Leave buffer before your flight home. Getting a replacement can take days, so you may need to change your flight. Check your insurance for rebooking cover and tell the airline early.
- Then contact your embassy about an emergency travel document. Expect to bring the police report, passport photos, proof of onward travel, and ID evidence. Embassies often limit out-of-hours service to genuine emergencies.