Who has your item?
Pick where you lost it. Each one tells you who to contact, what to do now and what happens next.
I lost my passportThe police, then your embassy
Do this now
- Report the loss at a police station and ask for the written report (you'll need it for insurance).In personForm
- Contact your embassy or consulate for an emergency travel document.In personForm
Consular help
- Hours: Phone lines for appointments and general enquiries 09:00 to 16:00, Monday to Friday.
- Address: 7 Leoforos Vasileos Konstantinou, 106 74 Athens
Report the loss to the nearest police station. Non-urgent queries about lost or stolen passports can be sent via the embassy WhatsApp line +30 697 665 6801 (messages only, no calls). Out of hours the Department of Foreign Affairs duty officer in Dublin is on +353 1 408 2000.
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What other travellers advise
What other travellers advise
- Lost passport: report to the police first. Embassy guidance puts a police report as step one, and it is usually required for the replacement. Ask for the original written copy.
- Leave buffer before your flight home. Getting a replacement can take days, so you may need to change your flight. Check your insurance for rebooking cover and tell the airline early.
- Then contact your embassy about an emergency travel document. Expect to bring the police report, passport photos, proof of onward travel, and ID evidence. Embassies often limit out-of-hours service to genuine emergencies.