Who has your item?
Pick where you lost it. Each one tells you who to contact, what to do now and what happens next.
I lost my passportThe police, then your embassy
Do this now
- Report the loss at a police station and ask for the written report (you'll need it for insurance).In personForm
- Contact your embassy or consulate for an emergency travel document.In personForm
Consular help
+30 210 6777033+30 210 6777037- Hours: Monday to Friday 09:00-17:00; consular section by appointment except in urgent cases
- Address: Tzavela 4, Neo Psychiko, 154 51 Athens
- crocons.athens@mvep.hr
Report the loss to the Greek police, then contact the consular office to apply for an emergency travel document. Visits are by appointment, but urgent cases are accepted; outside office hours use the emergency numbers.
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Nobody answering?
Some offices don't list one clear number to reach them, so we collected the other numbers we found for them on airport, airline and guide websites. Try them one after the other.
- Emergency line
- Write insteadUse the email on the contact card. An email leaves a record: say what you lost, when and where in the first lines, and give your report number if you have one.
More about this office
What other travellers advise
What other travellers advise
- Lost passport: report to the police first. Embassy guidance puts a police report as step one, and it is usually required for the replacement. Ask for the original written copy.
- Leave buffer before your flight home. Getting a replacement can take days, so you may need to change your flight. Check your insurance for rebooking cover and tell the airline early.
- Then contact your embassy about an emergency travel document. Expect to bring the police report, passport photos, proof of onward travel, and ID evidence. Embassies often limit out-of-hours service to genuine emergencies.