Who has your item?
Pick where you lost it. Each one tells you who to contact, what to do now and what happens next.
On a ferry or at a portThe ferry company, then the Port Police
Do this now
- Items left on board are kept by the ferry company, first on the ship, then at its office. Contact them with your ticket, date, route and seat or cabin.CallForm
- If it was lost in the port area, call the Port Police.Call
Full checklist: what to have ready and what to ask
Found? Get it deliveredLost & found contact
if you lose an item on board, contact the ship's Reception. If you notice it after disembarking, email customer@minoan.gr for Heraklion-Milos-Piraeus routes (customer@grimaldi.napoli.it for Adriatic routes) within one week of disembarkation, with trip date, departure time, route, ticket number, cabin or seat, a detailed description and photos. Unclaimed items are kept on board up to two months.
Ports served
Found it and need it delivered?
- Confirm they have it Get its reference number and ask what they need: usually a copy of your ID and a signed authorisation.
- Collected and boxed Couriers can refuse an unboxed suitcase. A service we recommend can collect and pack it.
- Delivered to your door To your hotel, anywhere in Greece, or home abroad.
Family-run Athens courier since 1988. Sends parcels within Greece and abroad, helps with customs clearance, and can store extra bags for travellers and deliver them later. Ask for a price on their website.
We recommend services we think are useful; some may pay us a fee if you book. Prices and terms are set by the service, so check them before you book.